The people we trust to run a better practice.
Running a practice takes more than billing. We’ve hand-picked partners who know general practice inside out — from virtual reception to IT, software, websites and marketing. Tell us what you need and we’ll make a warm introduction.
Royal Australian College of Physicians
An exclusive offer for RACGP members. If you’re a member, we’ll make sure you get the college rate and a smooth onboarding with medbill.
TMC — The Message Centre
Your virtual receptionist
Every call answered by a trained person, 24 hours a day. Inbound and outbound patient contact: answering calls, making and changing appointments, and organising referrals. Real people following a custom script, so patients are greeted just as your own front desk would. Available 24/7, so your patients can book anytime and your practice never misses a call.
- 24/7 — every call answered
- Inbound & outbound
- Custom greeting script
- Knows Cliniko, Genie/Gentu
- ISO 9001
- ISO 27001
- ISO 42001 in progress
Bookings team
A dedicated team that owns your appointment book — taking, making, changing and confirming bookings so your calendar stays full and accurate.
Administration team
A dedicated team for general administrative tasks — referrals, correspondence, follow-ups and day-to-day admin, handled as an extension of your front desk.
Practice management software
Before you buy a PMS, do you actually need one? If you just need somewhere to log your billing, you may not need a full practice management system at all. Our own Clara solution does exactly that — a simple place to capture and manage your billing, without the cost and overhead of a PMS you won’t fully use. Ask us about Clara
Magentus — Genie & Gentu
Two of the most widely used practice management systems in Australian specialist and general practice. Discounted licensing & support for medbill clients.
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Shexie
Practice management platform built for surgical and specialist workflows.
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Clinic to Cloud
Cloud-based practice management for specialists and hospitals — secure, accessible anywhere, with strong clinical and billing workflows.
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XESTRO
Modern practice management software supporting billing and day-to-day operations for medical practices.
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SwitchConnect
Managed IT for practices: virtual desktops, telephony, Microsoft 365, email and SharePoint, plus PMS hosting, all handled for you.
Five Creative
A creative studio that builds clean, modern websites for healthcare businesses — helping new patients find and choose your practice.
Pup Digital
SEO, search and social campaigns tuned for healthcare — bringing the right patients to your practice and keeping your calendar full.
Accounting, bookkeeping & financial advice
William Buck
A leading accounting and advisory firm — tax, structuring, and business advice to keep your practice financially healthy as it grows.
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DPM
Specialists in accounting, tax and financial planning built specifically for doctors and medical practices at every career stage.
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MedBooks Pro
Specialist bookkeeping for practices — BAS lodgement, account reconciliation and day-to-day books kept accurate and up to date, so your accountant (and the ATO) always have clean numbers to work from.
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Not sure who you need?
Tell us what you’re trying to solve and we’ll point you to the right partner — no pressure, no cost for the introduction.
